FAQ

What is your return policy?

At Belle Kijo Stationery, we do not accept returns for refunds. All sales are considered final. However, we offer exchanges on certain products that meet specific criteria. Please refer to our Shipping and Returns Policy for detailed information on the exchange process and eligibility requirements.
How can I contact your customer support team?

You can reach our customer support team by: Email: support@bellekijostationery.com Phone: +91 85358 34682 Live Chat Our dedicated customer support team is available to assist you with any questions, concerns, or inquiries you may have. We strive to provide excellent service and ensure that your experience with Belle Kijo Stationery is enjoyable and satisfactory.
How long does it take to process and ship orders?

We strive to process and ship orders as quickly as possible. Please allow us 8-13 business days to process and prepare your items for shipment. The estimated delivery timeframe depends on your shipping address and the selected shipping method. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
Can I get assistance in choosing the right products?

Absolutely! We understand that selecting the perfect stationery items can be overwhelming. Our customer support team is here to assist you in choosing the right products, understanding product features, or providing recommendations. Please contact us, and we will be more than happy to help you. You can dm us on our Instagram for prompt replies or send us a hi on our chat support!
Do you ship internationally?

No, we currently do not offer international shipping.
How can I track my order?

Once your order is shipped, we will send you a confirmation email with tracking information. You can use this information to track the progress of your delivery. Additionally, you can log into your account and view the status of your order in the Order History section.
What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and PayPal. We also accept Gpay, Paytm and any form of UPI payments. During the checkout process, you can choose the payment method that is most convenient for you.
Can I cancel my order?

If you need to cancel your order, please contact our customer support team as soon as possible. If the order has not been processed for shipment, we will cancel it and provide you with a refund. However, if the order has already been shipped, we are unable to cancel it.