Snack Shop Monthly Planner

RETURN AND EXCHANGE POLICY

Last Updated: 6/18/2023

Thank you for shopping at bellekijostationery.com

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

 

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Individual (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Belle Kijo Located at IN.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from bellekijostationery.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

GENERAL RETURN POLICY

If the product will be refund, returned or exchanged there will be charge on Shipping Fee of $Cost of Prepaid Shipping Total, Return Handling Fee of $INR 100 per item, and Restocking Fee of $INR 200 per item, which would be applied through a total reduced refund or credit.

Product that are bought from the Physical Stores can’t be returned. All Items are eligible for return exempt the products that are: Planners, Stickers, Keychains, Mugs, Pens.

You are always required to ship back the items by following the shipping instruction:

For exchange, Please repack the items properly and send it to Belle Kijo Stationery's Address from your Local Courier

 

EXCHANGE POLICY

Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 7 days. Exchanges exceeding 7 days will not be processed. 

In order to be eligible for exchanges make sure that these following conditions are met:

• Product must be returned in its original packaging
• Product wasn't used or damaged
• Product must include original tags (if applicable)
• Product must have the receipt or proof of purchase

You are required to ship back the product for the item to be inspected and replaced.

You exchanged product will be processed Once items are received and conditions confirmed.

You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.

Unfortunately, product that were marked as a gift when purchased is not allowed to be Returned or Exchanged.

Unfortunately, product that were marked as a Bundled when purchased is not allowed to be Returned or Exchanged.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: support@bellekijo.stationery.com

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.

SHIPPING POLICY

WE ARE GLAD YOU CHOSE US FOR YOUR PURCHASE. THE FOLLOWING CONDITIONS DEFINE OUR SHIPPING POLICY FOR ALL ORDERS AND PURCHASES MADE ON THE PLATFORM.

SHIPPING LOCATION

WE SHIP ALL ORDERS FROM INDIA.

ORDER TRACKING

YOU CAN VIEW THE STATUS OF YOUR ORDERS BY VISITING YOUR ACCOUNT. THE ORDER TAB LETS YOU VIEW ALL YOUR RECENT PURCHASES. YOU CAN CLICK ON ANY CURRENT ORDER TO VIEW THEIR STATUSES.

EXPECTED DELIVERY TIME

EXPECTED DELIVERY TIMES ARE DISPLAYED ON THE PRODUCT PAGE. YOU CAN ENTER YOUR PIN TO FIND OUT HOW MANY DAYS YOUR ITEMS MAY TAKE TO REACH YOU. CHOOSING DIFFERENT SHIPPING OPTIONS MAY IMPACT THE DELIVERY TIME. WE GENERALLY TAKE DISPATCHED IN A STANDARD TWO DAYS POST ORDER PLACEMENT WORKING DAYS TO PROCESS AND SHIP YOUR ORDERS.

YOU CAN ALSO VIEW THE EXPECTED DELIVERY TIME WHEN YOU PAY FOR YOUR ORDER AND CHECK OUT. HOWEVER, HIGH VOLUME MAY IMPACT SHIPPING TIMES AND CAUSE DELAYS.

CONTACT

YOU CAN ALWAYS CONTACT US FOR ANY QUERIES. WE ARE AVAILABLE AT SUPPPORT@BELLEKIJO.STATIONERY.COM.

PAYMENT

WE BELIEVE IN FLEXIBILITY AND LET YOU PAY USING SEVERAL METHODS. YOU CAN PICK YOUR PREFERRED METHOD WHILE PAYING FOR YOUR ORDER DURING CHECKING OUT. WE SUPPORT ONLINE PAYMENTS ONLY.

MOREOVER, YOU CAN CHOOSE TO PAY IN YOUR PREFERRED CURRENCIES. YOU WILL BE ABLE TO CHANGE THE CURRENCY TO YOUR CHOICE DURING PAYING. WE SUPPORT THE FOLLOWING CURRENCIES - INR - ₹.

PAYMENT PLANS

YOU CAN PAY IN AFFORDABLE INSTALLMENTS USING OUR PAYMENT PLANS. THE INFORMATION ABOUT THE PLANS IS DISPLAYED WHEN YOU CHECK OUT. YOU WILL BE ABLE TO COMPARE YOUR OPTIONS AND CHOOSE THE RIGHT ONE.

SHIPPING POLICY

WE PRIDE OURSELVES ON MAKING DELIVERIES SIMPLE AND HASSLE-FREE. YOU CAN SELECT YOUR PREFERRED SHIPPING METHOD FROM SEVERAL OPTIONS WHEN YOU CHECK OUT.

OUR TEAM TAKES DISPATCHED IN A STANDARD TWO DAYS POST ORDER PLACEMENT BUSINESS DAYS TO PROCESS YOUR ORDERS. A HIGH VOLUME OF PURCHASES MAY DELAY PROCESSING. YOU WILL ALWAYS BE ABLE TO TRACK THE STATUS OF YOUR ORDER FROM YOUR ACCOUNT.

SHIPPING METHODS

YOU CAN SELECT THE BEST SHIPPING METHOD FOR YOUR NEEDS WHEN YOU ORDER FROM OUR STORE. WE OFFER THE FOLLOWING SHIPPING OPTIONS:

ORDERS ARE SHIPPED ONCE PAYMENT IS RECEIVED

SHIPPING COSTS

SHIPPING COSTS ARE CALCULATED BASED ON SEVERAL FACTORS. THE CONSIDERATIONS INCLUDE THE NATURE OF THE ITEM, WEIGHT, SIZE, DISTANCE, AND SO ON. YOU MAY ALSO BE LIABLE TO PAY TAXES ON YOUR SHIPPING AS PER APPLICABLE REGULATIONS.

OUR DELIVERY PARTNERS ALWAYS TRY TO DELIVER YOUR ITEMS AT YOUR CONVENIENCE. YOU MAY EVEN REQUEST A SPECIFIC ITEM TO RECEIVE YOUR ORDER. ADDITIONALLY, YOU MAY ASK YOUR DELIVERY PARTNER TO LEAVE YOUR PARCEL WITH A NEIGHBOR.

INTERNATIONAL SHIPPING

INTERNATIONAL SHIPPING MAY ATTRACT ADDITIONAL FEES AND TAXES. YOU ARE LIABLE TO CLEAR ALL CHARGES TO ENSURE A SMOOTH DELIVERY.

EXCHANGES

OUR TEAM IS HAPPY TO ENTERTAIN EXCHANGES IF THE PRODUCT IS DAMAGED OR DOESN’T MEET THE DESCRIPTION. YOU CAN REQUEST US TO EXCHANGE YOUR ORDER USING THE STEPS BELOW:

EXCHANGE REQUESTS NEED TO BE GENERATED BY CONTACTING OUR TEAM DIRECTLY

RETURNS

WE ARE GLAD TO HELP YOU RETURN YOUR PRODUCT IF IT TURNS OUT TO BE DAMAGED. YOU MAY ALSO BE ABLE TO REQUEST RETURNS FOR ITEMS THAT DON’T MATCH THE PRODUCT DESCRIPTION. FOLLOW THE STEPS BELOW TO FILE A RETURN REQUEST:

YOU CAN RETURN OR EXCHANGE YOUR ITEM FOR FREE IF IT IS DAMAGED OR DIFFERENT FROM THE DESCRIPTION. HOWEVER, IN OTHER CASES, YOU MAY NEED TO PAY FOR THE SHIPPING CHARGES.

ADDITIONALLY, WE MAY TAKE THE TIMELINE DEPENDS ON THE AVAILABILITY OF THE PRODUCT REQUESTED BUSINESS DAYS TO PROCESS RETURNS AND EXCHANGES.

OUR TEAM HOLDS THE ULTIMATE RIGHT TO DECIDE WHETHER TO ENTERTAIN YOUR RETURN OR EXCHANGE REQUEST. WE SHALL CONVEY OUR DECISION AND THE CAUSE REGARDLESS.

MISC

AFFILIATE PROGRAM

WE DON’T HAVE AN AFFILIATE PROGRAM AT THE MOMENT. YOU CAN ALWAYS CHECK BACK LATER.

PHYSICAL STORE

OUR PHYSICAL OUTLET IS LOCATED AT BELLE KIJO STATIONERY, OLD AGE HOME, DUDHIA, MIRIK ROAD, JAMADAR VITTA, PANKHABARI-734217, WEST BENGAL, INDIA.

WARRANTY

SELECTED PRODUCTS COME WITH WARRANTIES. FIND THE DETAILS ON THE PRODUCT PAGE.